Guanxin Technology
Leading Provider of Telephone Recording System and Audio Acquisition Device
Built-in WEB service, without any plug-in program,
Access the device directly through the browsers such as Chrome/Firefox/IE
Standalone Analog Phone Voice Logger
Embedded industrial-grade architecture.
Linux operating system.
Access recorder device by browser
Independent recording and monitoring services,
7* 24-hour stable operation
Easy access
Built-in WEB service, without any plug-in program,
Access the device directly through the browsers such as Chrome/Firefox/IE,
Monitor channel status, query call records, play audio and video synchronously,
Download audio and video files, make calls statistics
Support smart phones to log in to the device through WIFI or 4G
Whole Process Call Recording
100% complete recording of the voice of each interaction with customers,
At the same time, call information in/out call numbers, call time, and call duration are saved.
Can record analog trunk line (PSTN), analog extension.
Search and Play
The calls records are displayed on the Search page ;
playback the call voice of both callers and called
Devices stack
Devices can be grouped together.
Devices stack can expand the recording ports.
Search can be performed within the group across multiple devices.
Stack Architecture
Centralized Management
Distributed multi-point installation and deployment, flexible networking mode,
Can easily realize "headquarters recording management"
Search can be performed within the group
across multiple devices, and central backup
Through the WAN/LAN network, the recorder device can automatically upload the recording files from various places to the centralized management server according to the settings policy,
Monitor Alarms (Optional)
Automatic monitoring alarm can warn the abnormal situation of the device and cable connection in the first time.
The device administrators can quickly do maintenance and troubleshooting, so that the recorder is working.
The device with relay, can be connected to the relay to trigger the alarm light, alarm ring and other device be through the input/output interfaces, realizing the automatic alarm.
When the system detects an abnormal recording of the device,
the external alarm controller sends out the alarm notification immediately.
Email/Light/Ring/Screen alerts will be sent to the administrator once errors are detected.
Dual Storage (Optional)
Supports Dual storage in the single device
Dual TF card store the recording data synchronously
Meet the financial industry's requirements for high reliability level of call data
Network Backup
Powerful data network backup function
Supports CIFS (SMB1.0), FTP, UDP protocols
The recorder can automatically store the records data
to the network storage device (NAS) or FTP server in the LAN
Not only voice recording, More calls statistics
Data analysis of call records in the management software,
The company managers can grasp and analyze the entire process of phone usage
to improve work and service efficiency and enhance enterprise management efficiency
SMDR
(Station Message Detail Recording)
Track phone activity.
Integrates with various PBX billing list.
When record analog trunk line, can locate to get the extension number through the PBX SMDR.
Even if the channel is held and transferred,
the recorder will still record the extension number in order in the report.
Record up to 4 extension numbers for the same call.
With the record report for the call extension. It is convenient for us to use when querying,
and to achieve the purpose of statistical analysis
Features
Recording Notification,
Stack Expansion
SNTP Time Synchronization
Group Manager,
Pause Recording,
SMDR (TCP/RS232)
Cloud Storage
CRM integrated
Email Alarm
Detail Log
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Shenzhen Guanxin Technology Co., Ltd.
Address:Zone F, 3rd Floor, Building 1, Baisha Technology Industrial Park, 3011 Shahe West Road, Nanshan District, Shenzhen China | Skype: gxvoice
Tel:86-755-83746602 86-18138827912
Email:sales@gxvoicelogger.com
Leading Provider of Telephone Recording System and Audio Acquisition Device
86-755-83746602